Please contact Patient Accounts at
(330) 364-0847 or (330) 364-0842
Health Care is Our Business
As a community not-for-profit hospital, Union Hospital operates with the funds received for the services it provides to patients. All patients, and those responsible for their finances, are expected to make a good faith effort to pay their hospital charges in a timely manner acceptable to them and to the hospital. Services are provided regardless of the patient's ability to pay.
After Your Discharge
Your first correspondence from Patient Accounts will be an informational letter regarding your account. In this letter you will find a description of the hospital services provided and the charges. If you would like to discuss anything about the information you receive, please call customer service at (330) 364-0842 or (330) 364-0847. You will receive a statement approximately every thirty days (30) notifying you of the status of your account.
You may also receive bills for physician services provided to you while you were a patient in the hospital. Those services could include radiology, anesthesia, or other consulting physicians. Questions about bills sent to you by physicians should be directed to the phone number listed on their statements.
Paying Your Hospital Charges
Many insurance and payment plans are accepted by Union Hospital. All insurance cards, including Medicare supplemental insurance should be presented during the registration process. You will be asked to sign forms to allow the hospital to bill your insurance directly.
The Patient Financial Services staff at Union Hospital is here to help you with questions about your hospital charges. We have improved our financial assistance programs to better serve our patients. Our staff can help you decide if you qualify for any payment assistance programs.
Learn About Payment Assistance Options
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